Beacon manages the door-to-door side of a home services business (often called canvassing). You draw service areas the way your crews drive, and visit lists are ordered to reduce driving time. Every door shows the lead score and earlier visits, and homeowners sign digital estimates at the curb. It is built for HVAC, roofing, and lawn crews that have outgrown paper quotes and whiteboards.
Service areas
Draw a shape around a service area, name it, and assign reps and technicians. Each lead gets a rule-based lead score from its visit history and contact details. The visit list is ordered to shorten the route between stops.
The platform
Every visit, quote, and signed estimate is saved to the same record the office manager sees, and contacts and door results export to CSV, so there are no whiteboards or paper estimates left in the truck cab.
/01, DESK
The office screen where you divide service areas, score your full lead list, assign reps and technicians, and track coverage by territory. The owner reviews the same view at the start of the week.
/02, DOOR
The phone app for reps. It holds the visit list, the lead screen, follow-up scheduling, and an upload queue. Anything recorded without cell signal is saved on the phone and uploaded when the connection returns.
/03, MAP
Each visit updates the map as it happens. Contact pins on the map are colored by each contact's status, and the dashboard shows doors knocked, the contact rate, door results, and a leaderboard, so no one needs to run a report.
Service verticals
The platform stays the same, while the qualifying survey and the estimate template change to match the service you sell.
Each lead has a rule-based lead score from its visit history and contact details, and a survey question can record the monthly utility bill at the door. The lead score appears next to each address on the visit list, so a household scoring 92 stands out from one scoring 41.
Captures: Bill $ · Lead Score · Consult Booked · Hard No
After a storm, draw a territory around the streets you want to canvass, and the addresses inside become a visit list. At the door, the rep records the result, books a free inspection as a follow-up appointment, and notes any insurance claim.
Captures: Inspection Booked · Estimate Signed · Insurance Claim · DNC
Each lead has a rule-based lead score. Reps can book tune-up visits, record replacement leads for an in-home estimate, and note interest in a maintenance plan at the door.
Captures: Tune-Up Booked · Replacement Lead · Plan Signed · No Interest
How a service area gets worked
The steps are the same whether you are visiting 600 homes after a Phoenix hail storm or covering a 30,000-property HVAC service area across a five-state region.
/01
Import your lead list from a CSV file. Data enrichment can add phone numbers, emails, homeowner status, property value, and length of residence, and each address gets a rule-based lead score.
/02
Draw territories on the map, and the visit list inside each one is ordered automatically to shorten the route. Reps do not double back, and managers see coverage as it happens.
/03
The door screen shows the lead score and earlier visits. An instant estimate is created from a template, and the homeowner e-signs it at the curb.
/04
The booked appointment is added to the customer's record in CoreCNX, and contacts and door results export to CSV for your other software.
On the doorstep
At 4408 N 38th St, the screen shows Robert & Linda Hayes, their lead score of 92, and notes from earlier visits. With the paid add-on, the AI Sales Coach uses the lead score, tags, and visit notes to suggest a one-line opening suited to the household. The estimate is generated and signed at the curb.
See how reps use it →
Home services FAQ
/Q, PRICING
Neither. Pricing is based on the number of leads on your list (contacts), not the number of people, so 5 reps or 50 cost the same. There are six tiers, from Starter at $59 (2,500 contacts) up to Enterprise at $599 (250K+).
/Q, PROPERTY DATA
Beacon's data enrichment service can add phone numbers, emails, age, income range, homeowner status, property value, length of residence, and dwelling type to each lead, and these details appear on the lead's record in the web dashboard. Beacon does not provide roof age, permit dates, or storm data. The lead score is calculated by rules from visit history and contact details.
/Q, ESTIMATES
Yes. Branded templates fill in the homeowner's name, address, and package pricing automatically. The rep creates the estimate at the door, and the homeowner signs it with GPS and timestamp recorded. There are no paper triplicates.
/Q, DISPATCH
No. Beacon is a field operations tool, not full field service management (FSM) software. Booked appointments can go to CoreCNX, and contacts and door results can be exported to CSV or sent to other software through signed webhooks (automatic updates).
/Q, OFFLINE
Yes. The mobile app keeps working without cell signal. Door screens are saved to the phone and uploaded when signal returns, so a rep does not lose a door result when brick walls block the signal.
/Q, INTEGRATION
Yes, from CampaignCNX+, a separate texting product with its own plans and its own account. A door result in Beacon does not start a CampaignCNX+ text, so your team sends the follow-ups from CampaignCNX+. Alma is your website chatbot. The CNX Suite's four products (Beacon, CampaignCNX+, Alma, and CoreCNX, a CRM) can be bought together on one bill, and you sign in to each with the same email address. Every plan includes unlimited reps, and the AI Script Coach is available as a paid add-on from $29/mo for reps who want talking points at the door.
Get started
Open an account, upload your lead list, and draw your first service area. Visit lists are on rep phones the next morning, with the lead score and earlier visits shown before they ring the bell.