For a church, canvassing means volunteers visiting neighborhood homes to talk with families in person. With Beacon, the volunteer at the door can see the family's name, the children's ages, the prayer request from last spring, and that the family came to Easter service. Outreach teams no longer visit the same homes by mistake, prayer requests are not lost on clipboards, and the community sees a church that follows through.
Parish areas
Draw a shape around a parish boundary or neighborhood and assign a volunteer team. The households inside become a visit list, ordered by route so the team walks efficiently. No two teams ever visit the same door in the same week.
The platform
Every visit is saved to the same record the outreach pastor sees on the parish dashboard, so prayer requests do not sit in a notebook on a kitchen counter, and teams do not find out later that they visited the same homes.
/01, DESK
The office screen where you divide parish areas, write conversation guides, and assign volunteer teams while seeing which homes have been visited. The outreach pastor reviews this dashboard before the staff meeting.
/02, DOOR
The phone app for volunteers. It holds the visit list, the household screen, the conversation guide, and an upload queue. Anything recorded without cell signal is saved on the phone and uploaded when the connection returns.
/03, MAP
Each visit updates the map as it happens. The leadership dashboard shows coverage by neighborhood, prayer requests recorded, event invitations delivered, and newcomers waiting for follow-up.
Visit history
One volunteer visits the Hayes home in March. The children's names go in the notes, the mother mentions a sick parent, and a prayer request is recorded. When a second volunteer visits the same home in August, the family details, the prayer request, and the prayer team's response are all on the screen, so the conversation continues from where it stopped.
How outreach runs
The steps are the same whether you are running a one-day Saturday food drive or a year-round neighborhood ministry program.
/01
Draw neighborhoods on the map and bring in the households inside them from your existing roster, neighborhood data, or both, so each household has a record.
/02
Choose the team, and Beacon orders the route so volunteers do not double back. A conversation guide is attached for the reason for the visit, such as an invitation, a follow-up, or a prayer drop-off.
/03
Volunteers use the household screen to record notes, family details, prayer requests, and event interest. This works offline, and the records upload when signal returns.
/04
Prayer requests go to the prayer team, newcomers are added to the 48-hour follow-up list, and leadership receives a coverage and engagement report at the end of each quarter.
Outreach types
A Saturday morning food drive and a neighborhood ministry program that lasts a full quarter are different kinds of work. You set up Beacon around what each outreach effort is trying to accomplish.
Visiting every household in the parish area once each quarter builds familiarity over time. As the visit history grows, by the third visit the volunteer and the family already know each other.
Captures: Family Details · Prayer Request · Spiritual Interest · Service Need
These visits identify households that need help, deliver groceries or coats, and record any follow-up needs. The route is built around the stops with deliveries, so none are missed.
Captures: Need Type · Delivered · Refused · Follow-Up Required
Invitation campaigns planned around a date. Track who received an invitation, who said they would attend, and who came. The next week, follow up personally with the people who did not attend.
Captures: Invited · Confirmed · Attended · Follow-Up
Outreach FAQ
/Q, TONE
No. The volunteer arrives knowing the family's name, earlier conversations, and what matters to them. Visits with no background on the household are what feel impersonal, and Beacon lets each ministry visit build on the last.
/Q, PRIVACY
Access depends on each person's role. Volunteer teams see only the households assigned to them, the prayer team sees prayer requests, and the outreach pastor sees the whole program. Sensitive notes can be marked so that only the pastor can see them.
/Q, PRICING
No. Pricing is based on the number of households on your contact list, not the number of volunteers, so 5 volunteer teams or 50 cost the same. There are six tiers, from Starter at $59 (2,500 contacts) up to Enterprise at $599 (250K+).
/Q, OFFLINE
Yes. The mobile app keeps working without cell signal. Visit notes are saved to the phone and uploaded when signal returns, so a volunteer does not lose a prayer request in a stairwell.
/Q, INTEGRATION
Beacon exports CSV files that work with any church management system (ChMS) that accepts imports. Text message follow-ups are sent from CampaignCNX+, a separate product with its own plans and its own account. The CNX Suite's four products (Beacon, CampaignCNX+, Alma, and CoreCNX, a CRM) can be bought together on one bill, and you sign in to each with the same email address.
/Q, SETUP
Most parishes are visiting homes within three days. The account is ready the same day, parish areas are drawn on the map during onboarding, and volunteer teams download the app the same week. White-glove onboarding costs $249 to $999 if you want help structuring the program.
Start visiting
Open an account, draw your parish area, and import your household list. Within a few days, your volunteer teams will be visiting homes with lists in route order and a conversation guide matched to the reason for each visit.